Program and Property Coordinator
- - Programs
- Indianapolis, IN, USA
- Full Time
- Medical, Dental, Vision, 403B, Vacation, PTO & Holidays
Responsible for the administrative work supporting the program and property departments.
Position Essential Duties and Responsibilities
- Handle all camp and program registrations including inputting, refunding, confirmations and phone messages as needed to individuals and troops.
- Manage and maintain camp, facility and program databases.
- Manage all facility reservations through the online database, along with paper registrations. Responsibilities include assisting with reservations, refunding, sending out confirmations, and assisting with questions relating to what each facility has to offer for the troop.
- Market, lead tours, and manage the LLC use calendar. Work with other offices to promote outside use, and manage facility reservation process for all offices.
- Manage other databases as necessary for various program and property events.
- Answer telephone and assist volunteers with regard to program and property questions and issues.
- Additional support duties, including but not limited to processing mailings, coordinating large copy projects, assisting with date entry for other departments, and more.
- Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
- Develops a depth of knowledge regarding the design of the Girl Scout Leadership Experience and can easily articulate to any stakeholder the virtues of the organization.
- Other duties as assigned to support the goals and objectives of GSCI.
- All the employees of the Girl Scouts of Central Indiana are responsible not only to the position but also to the duties and responsibilities that all employees share.
Council Essential Duties and Responsibilities
- Understands that council priorities are growing membership and cultivating new donors.
- Develop an annual goal that supports the membership growth priority
- Implement an action plan that supports the membership growth priority
- Develop and annual goal that support the cultivation of new donors
- Implement an action plan that supports the cultivation of new donors
- Oral and Written Communication abilities (i.e. In person, verbal, written, and/or phone); expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, parents, community members, and staff.
- Conflict Management – Anticipates, prevents and resolves conflicts while maintaining productive working relationships (for example, with customers, vendors, or coworkers); distinguishes between disruptive conflict and constructive differences; identifies common interests to resolve differences; identifies the causes of problems; analyzes factors contributing to conflict; anticipates potential conflicts; facilitates conflict resolution.
- Information Management: Accesses, organizes and manages information effectively; maintains basic computer literacy with relevant software (i.e., databases, word processors and web management); keeps accurate and effectively-organized records (i.e., spreadsheets or databases of donors, benefits, budget information, filing systems); seeks out and applies new technology in own program area to improve work processes.
- Customer Responsiveness - seeks and acknowledges the views and ideas from customers; identifies, prioritizes, and balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement
- Technical computer skills in Microsoft Office including Word, Excel, Outlook, customer relationship management systems, and social networking.
- Time Management - Manages time effectively; completes assignments in a timely manner; sets and balances priorities; simultaneously manages multiple tasks/projects.
JOB QUALIFICATIONS'Knowledge, Skills & Abilities
- High School diploma or equivalent experience required; college degree preferred.
- General office skills, including phone etiquette and basic knowledge of office equipment
- Verbal and written communication skills
- Ability to meet deadlines and manage multiple priorities in a fast paced environment
- Conflict management and customer service skills
- Detail-oriented and accurate
- Current valid drivers' license, proof of vehicle insurance and vehicle availability.
- Proficiency with computer programs, including spreadsheets and word processing. Desktop publishing is helpful.
- Must hold membership in the Girl Scout organization and subscribe to the tenets of the Girl Scout promise and Law.
- Must complete and pass a criminal background check.
Equal Employment Opportunity (EEO)
Girl Scouts of Central Indiana is an equal employment employer. We will recruit, hire, train and promote persons in all jobs titles without regard to age, color, disability, gender, gender identity, national or ethnic origin, race, religion, sexual orientation or veteran status.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Must have reliable transportation.
- Ability to perform tasks that require walking, standing, bending, stooping, reaching and moderate lifting (less than 30 pounds).
- Ability to sit at a workstation for up to 2 hours at a time.
- Ability to sit and view a computer screen up to 2 hours at a time.
- Ability to tolerate occasional exposure to seasonal weather conditions.